Frequently Asked Questions
Last update: December 20, 2018, 9:35 AM
What's included in my Pickle Plan? Where can I view your menu?
You can choose from three of our healthy meal plans - Signature, Lean and Clean, and Performance Meal Plans. The Meal Plans includes 3 meals and 1 snack daily, for consumption on Monday to Friday.
Opting for a Boost will include 1 bottle a day of our all-natural Detox or Burn juice, no sugar added, preservative-free 100% fruit and vegetable juices fortified with 100% pure barley grass and green coffee extract for better digestion and faster metabolism.
Menu for the following week is published here every Tuesday 12:00 NN.
What's the difference between your Signature, Lean and Clean, and Performance Meal Plans?
Our Signature Meal Plan is recommended to those who are new to calorie-counting or find it difficult to stick to the usual diet plan. Our Signature Meal Plan is perfect for those who want to keep portioned servings of rice, bread, and pasta in their diet.
Our Lean and Clean Plan is recommended to those who are looking for a diet that is low in sodium, sugar, and cholesterol. We use only lean meats and whole grain in our Lean and Clean plan.
Our Performance Meal Plan is recommended for those who are looking for a low carbohydrate, high protein diet. Our Performance Meal Plan replaces starchy carbohydrate sources such as rice, bread, and pasta with low glycemic sources such as veggies, sweet potatoes, beans, and legumes.
Boost is a plan upgrade available for Signature, Lean and Clean, and Performance Meal Plans wherein we include a bottle of our all-natural fruit and vegetable juice fortified with 100% pure barley grass and green coffee extract.
Not sure which one you should choose? We highly recommend picking a plan you can sustain and enjoy! When you're able to stick to your meal plan, this will help you achieve better results in the long run. :)
How much is a Pickle plan? How do I choose one?
Click here to view our meal plans and rates.
Promo codes shall only apply to qualified orders placed within the promo period. Promo codes and discounts may not be used in conjunction with other special rates and promos.
Where and what time do you deliver?
We deliver to Las Piñas, Makati, Mandaluyong, Manila, Marikina, Parañaque, Pasay, Pasig, San Juan, Taguig, most areas in QC, lower Antipolo, Caloocan proper + certain areas of Cainta and Muntinlupa.
Night-before delivery is available for the ff. areas: Makati, Mandaluyong, Marikina, Pasig, San Juan, Taguig, and most areas in QC. Delivery schedule is from approximately 4-10pm, depending on your exact location, the week's route, and road/traffic conditions.
Same-day delivery is available for the ff. areas: Las Piñas, Makati, Mandaluyong, Manila, Marikina, Parañaque, Pasay, Pasig, San Juan, Taguig, and most areas in QC. Delivery schedule is from approximately 4-10am, depending on your exact location, the week's route, and road/traffic conditions.
On the weekend before your subscription begins, our fleet captain shall send you an SMS informing you of your final delivery window for the week.
Over the course of the week, your rider will send an SMS once he has arrived at your address or when delivery has been made.
Delivery is free. However, please be advised that entrance fees, gate fees, parking fees, and the like shall be shouldered by the customer.
How do I order? Do you accept special requests?
For new subscribers: Fill out our order form here.
Kindly make sure the information entered in your order form is complete and correct. We cannot push through with deliveries if details are incomplete. Likewise, Pickle shall not be liable for any meals missed due to incorrect order details.
A confirmation message containing order details and payment instructions will be sent within 24 hours. If you do not receive confirmation within the said period, call or text us at 0998-975-7255 or 0917-675-7255.
Minimum order: We accept a minimum order of 3 days per week and/or 2 meals per day (inclusive of 1 snack).
Allergies and sensitivities: These will be assessed by our team for approval and may be subject to an extra fee. Please be advised that meals are not prepared in an allergen-free facility, and we cannot guarantee separation of allergens in our storage, handling, and preparation process. See our full guide to allergens and special requests here.
How do I pay for my plan?
We accept payments via BDO or BPI online transfer, bank deposit, or cash on delivery. Full instructions will be included in your confirmation message.
Please note that inter-bank charges shall be shouldered by the customer.
Total amount due must be paid by the first day of delivery.
Failure to pay on time and lack of feedback will result in cancellation of deliveries for the remainder of the subscription period. Pickle shall send customers an official confirmation regarding all changes and cancellations.
How do I store and consume my meals?
Once your rider has delivered your meals or sent you your daily delivery alert, refrigerate your meals immediately. Pickle will not be liable for meals stored improperly after delivery.
Once it's time to eat, check the label and re-heat meals as needed.
Can I change my details or cancel my delivery?
For any changes or cancellations, please notify us at least two (2) days before your delivery day. Beyond this time, cancelled or missed meals shall be considered sold, non-refundable, and no longer convertible to credit.